OTOBO User Guide Logo
11.0

Contents

  • Introduction
  • Agent
    • Dashboard
    • Personal Menu
    • Customers
    • Calendar
    • Tickets
    • FAQ
    • Chat
    • Reports
    • Admin
    • Search
      • Search
    • Accessibility
  • Customer user
  • Documentation History
OTOBO User Guide
  • Agent
  • Search
  • Search
  • Edit on GitHub

Search

Use this menu item to search for something. The Search Results screen is available, if you click on the magnification glass icon in the main menu, enter a search term and hit Enter key on your keyboard.

Search Dialog

Search Dialog

If the search has results, a new screen will open.

Search Results Screen

Search Results Screen

This screen lists all objects that matches the search term. The objects are grouped by type.

To find the desired object:

  1. Select a type in the header of the widget.

  2. Use the filter in the right sidebar to narrow the result.

There is an option All to see all type of object.

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