可以迁移到基于Docker的OTOBO 10¶

要在 Docker 下运行 OTOBO，我们需要 OTOBO 软件本身和一个可以运行 OTOBO 的环境。OTOBO Docker 映像提供了环境和 OTOBO 软件的副本。软件本身安装在 otobo_opt_otobo 卷中。使用命名卷是因为运行时的数据（如配置文件和已安装的软件包）存储在同一目录树中。

在更新到新版本的 OTOBO 时，有几件事必须要做。

必须更新 Docker Compose 文件。
更改后的Docker Compose配置可以通过以下方式进行检查。
必须获取新的 Docker 镜像。
docker volume inspect otobo_opt_otobo 检查一个卷。
必须执行一些维护任务。

Note

In the sample commands below, the version 11.x.y, corresponding to the tag 11_x_y, is used as the example version. Please substitute it with the real version, e.g. 11.0.7.

Updating the Docker Compose files¶

不同版本的 OTOBO Docker Compose 文件可能会有变化。因此，必须确保使用正确的设置。

Note

有关可用版本，请参见 https://hub.docker.com/r/rotheross/otobo/tags。

# Change to the otobo docker directory
docker_admin> cd /opt/otobo-docker

# Get the latest tags
docker-admin> git fetch --tags

# Update OTOBO docker-compose repository to version 11.x.y.
docker-admin> git checkout rel-11_x_y

检查 Docker Compose .env 文件¶

文件 .env 控制着 OTOBO Docker 容器。在该文件中，变量 OTOBO_IMAGE_OTOBO、OTOBO_IMAGE_OTOBO_ELASTICSEARCH 和 *OTOBO_IMAGE_OTOBO_NGINX*声明了要使用的镜像。未设置这些变量时，将使用最新的图像。如果要使用特定的版本，请相应地设置这些变量。

在Docker情况下¶

Docker compose 可用于从 https://hub.docker.com/r/rotheross/otobo/ 获取所需的映像。

# Change to the otobo docker directory
docker_admin> cd /opt/otobo-docker

# fetch the new images, either 'latest-11_0', 'latest-10_1', 'latest-10_0' or the specific version declared in .env
docker_admin> docker-compose pull

更新 OTOBO¶

Warning

Please note that minor or major upgrades must always be carried out one after the other. If you would like to upgrade from version 10.0.* to the latest 11.0.*, please upgrade to 10.1 first and then to 11.0.

在此步骤中，将更新 otobo_opt_otobo 卷，并执行以下 OTOBO 控制台命令：

Admin::Package::ReinstallAll
管理员::软件包::全部升级
维护::配置::重建
维护::缓存::删除

# stop and remove the containers, but keep the named volumes
docker_admin> docker-compose down

# copy the OTOBO software, while containers are still stopped
docker_admin> docker-compose run --no-deps --rm web copy_otobo_next

# start containers again, using the new version and the updated /opt/otobo
docker_admin> docker-compose up --detach

# a quick sanity check
docker_admin> docker-compose ps

# complete the update, with running database
docker_admin> docker-compose exec web /opt/otobo_install/entrypoint.sh do_update_tasks

# inspect the update log
docker_admin> docker-compose exec web cat /opt/otobo/var/log/update.log

**# For minor or major release upgrades, you also have to run the upgrade script (for example to upgrade from 10.1 to 11.0)**
root> docker exec -it otobo_web_1 perl scripts/DBUpdate-to-11.0.pl

Note

上述命令可以自动执行。为此，OTOBO 10.0.8 将提供脚本 scripts/update.sh。该脚本从 docker-compose pull 命令开始运行这些命令。

docker_admin> ./scripts/update.sh --help
docker_admin> ./scripts/update.sh

** For minor or major release upgrades, you also have to run the upgrade script (for example to upgrade from 10.1 to 11.0)**
docker_admin> docker exec -it otobo_web_1 perl scripts/DBUpdate-to-11.0.pl